Hilton Friends and Family Can I Book the Room in My Husband's Name

Введение

Необходимость научить большее количество людей говорить на иностранном языке, понимать иностранную речь возрастает с каждым годом. Это связано с ростом и развитием международных, политических, экономических и культурных связей.

Исходя из личного опыта работы, я уверена, что основную трудность при овладении иностранным языком представляет наработка навыков и умений аудирования (понимание иноязычной речи на слух) и говорения. Причем говорению невозможно научиться без аудирования. Они вместе образуют единое целое для развития навыков устного общения.

Развитие навыков аудирования, как вида речевой деятельности является одной из самостоятельных задач обучения иностранному языку для профессиональной подготовки студентов нашего учебного заведения, в том числе по специальности «Гостиничный сервис».

Умение понимать речь на слух является залогом успеха в изучении иностранного языка. Необходимо отметить, что в процессе обучения аудированию имеет место обратная связь и создаются благоприятные условия для овладения иностранным языком.

Исходя из важности аудирования на уроках иностранного языка для студентов специальности «Гостиничный сервис», было подготовлено учебное пособие, включающее тематические диалоги, используемые для аудирования на уроках английского языка.

Материал пособия актуален для слухо-зрительного восприятия на three этапе работы с прослушиваемым материалом (после ознакомительного прослушивания и выполнения заданий), а также для воспроизведения диалогов в парах и составления ситуаций общения по образцу.

Данное пособие может быть полезным дополнением к факультативным занятиям по английскому языку профессиональной направленности.

Unit of measurement 1(part-two)

1.1 Working in front office

1

Reception: Hotel G Marina, Anita speaking. Can I help you lot?

Caller: I'd like to book a room, please.

Reception: Just a moment. I'll put you through to reservations.

Caller: Thanks.

2

Caller: I'd like to speak to the hotel manager.

Reception: Who'southward calling, delight?

Caller: Robert Cole.

Reception: I'm agape he's not in his part at the moment. Could I take a message?

Caller: Yes, please. Could you lot tell him I'm running virtually thirty minutes late for our coming together?

Reception: OK. I'll give him the message, Mr. Cole.

iii

Caller: Hello. I'd similar to book a table for dinner.

Reception: Certainly. Please concord and I'll connect you to the restaurant.

Caller: Thank you...

4

Caller: Tin y'all try room 256, please?

Reception: I'm afraid the line's busy. Can I accept a massage?

Caller: Yes... er … Tin can you ask them to call me back on 07789 364071?

v

Reception: Room 745. … At that place's no answer. Would you like to leave a massage on voicemail?

Caller: Umm... No, thanks. I'll telephone call back later.

six

Caller: I'd like to speak to one of your guests, Silvia Perez. I think she's in room 292.

Reception: Mrs. Perez. That room 293. I'll put you through. … Information technology's ringing for yous.

Caller: Thank y'all.

ane.2 Customer requests

Reception: Practiced evening, Hotel Sofia. How can I assist you?

Caller: Hullo. We accept a reservation for tomorrow night, but we'll probably arrive late – later on 9 o'clock. Could you agree our room?

Reception: What name is it, delight?

Caller: Carson. Mr. and Mrs. Carson.

Reception: Carson. Double room. That's fine, Mrs. Carson. I've fabricated a note of your late inflow.

Caller: Also our young daughter is now travelling with united states. Could nosotros have a kid bed, delight?

Reception: Yes, of class. I'll arrange an extra bed in your room. Can I help you with anything else?

Caller: No, I don't recall and then...

Reception: Are you arriving by car?

Caller: Oh... Yes, we are.

Reception: Would yous like to reserve a parking infinite?

Caller: Yes, please.

Reception: Tin can I have your car registration?

Caller: It'south PR07FCB.

Reception: Thank you. Is there annihilation else?

Caller: No. Thanks for all your aid.

Reception: Yous're welcome. Nosotros await forward to seeing you tomorrow evening. Take a good trip.

Unit of measurement 2

ii.1 Giving data

Reception: Good morn, Hotel Grand Marina. Can I aid you lot?

Caller: Oh, howdy... We have a reservation for tonight. Um... How do you become from the airport to the K Marina?

Reception: There's shuttle bus from the aerodrome direct to the hotel.

Caller: Oh, skilful. Where does information technology leave from?

Reception: The charabanc stop is just exterior the arrivals area, opposite the taxi rank.

Caller: Is there a charge?

Reception: No. We offer a costless drome transfer to all our guests.

Caller: And how long does information technology take?

Reception: About 40 minutes.

Caller: Great. Um... What about business services? Is there a business organisation heart?

Reception: Yes, It's on the footing flooring, contrary reception. It's open 24 hours.

Caller: OK. And I'd like to hire a motorcar for a few days. Tin y'all help with that?

Reception: Yes... Just come to the automobile rent a desk-bound, next to reception, when you lot arrive and we'll conform that for you.

Caller: Just 1 more thing... I'm meeting a customer this evening. Tin can you recommend a restaurant most the hotel?

Reception: Mm... I can recommend Gino'southward – in the same street. Information technology's very adept – international cuisine. They accept music on the roof terrace above the restaurant, but within it's quiet.

Caller: Swell. Thanks for your help.

two.ii Services and facilities

The Sofia is a 5-star hotel located very most the city centre, the indoor shopping mall and the metropolis'southward master tourist attractions.

We take a 24-hour front end desk-bound with limited checkout, airport shuttle service and gratis parking on site. There'south business center and currency exchange, and a car rental and tour desk-bound in reception. There are lifts and wheelchair access to all floors. The threescore rooms all have ac, loftier-speed Cyberspace admission and pay-per-view movies on TV. Bathrooms accept a separate bathroom tub and shower. In that location's an exercise gym and sauna on the first floor...

Unit 3

three.1 Talking a room reservation

Reception: Skilful afternoon, Four Seasons Hotel. Marek speaking. How can I aid?

Caller: Oh, hullo. I'd like to book accommodation for a grouping of six, please. Nosotros'll make it on Sunday the 10 ^th of May and leave on the fifteen ^th of May.

Reception: Certainly. Did you say Lord's day the 10 ^th ? Sabbatum is the 10 ^th Sun is the eleven ^thursday .

Caller: Oh, yes, of class! I mean Saturday the 10 ^thursday .

Reception: OK... And what blazon of rooms would you like?

Caller: Er, well, nosotros need i double room, one twin room and two unmarried rooms.

Reception: Let me just check our reservations. Umm... Yeah, that's fine.

Caller: Good.

Reception: So ane double, one twin and two single rooms for five nights from the 10 ^th of May to the 15 ^th of May.

Caller: Yes, that'southward right. What's the price of rooms?

Reception: The double and twin room charge per unit is €200, and the single is €128.

Caller: That's fine, thanks.

Reception: Can I take your name, please?

Caller: Yeah. Nosotros're all from the Berlin Fine art Guild, but please make the reservation in my name. Feinds. Peter Feinds.

Reception: Mr. Peter...? Er... Could yous spell your proper name, please?

Caller: Yes, it's P – E – T – East – R, F – A, sorry, F – Due east – I – N – D – S.

Reception: F – E – I – Northward – D – S. Feinds... And can I accept a contact number, please?

Caller: Er... 07780 123 987. That's my mobile number.

Reception: Is that a German number?

Caller: Yes, I cheers demand to put 0048 before the number.

Reception: For Frg it'southward 0049.

Caller: Oh, yes. You may be correct.

Reception: Thank you lot, Mr. Feinds.

Caller: We'll probably go far belatedly in the evening, at nearly 11 o'clock.

Reception: No trouble! The door's open during the day until 10p.yard. After 10p.thousand. it's locked, but merely band the bell.

Caller: Fine! We'll definitely be there past midnight at the latest.

Reception: Could I accept a credit carte du jour number to secure the reservation?

Caller: Yes, of grade. … Allow's see... Information technology'south 0998 4221 9898. The decease date is 08/12.

Reception: And tin can y'all give me the three security numbers on the back of the card, too please?

Caller: Oh, yep. Information technology'due south 345.

Reception: Thank you, Mr. Feinds. If you wish to cancel your reservation, you must do and then earlier the ix ^th of May. After that, the full amount for one night will be deducted from your credit card.

Caller: That'due south fine.

Reception: Peachy. And so … We expect forward to seeing yous on ten ^thursday of May.

Caller: Thanks. Bye.

iii.2 Irresolute and cancelling reservations

1

Caller: … And so can I change my reservation? We'd like another double room instead of the twin, and an extra single room.

Reception: OK... So you'd similar two double and 3 single rooms?

Caller: Yep, and we'd like to stay for an extra night.

Reception: So you'd like to stay from the x ^th to the 16 ^th of May? Is that right?

Caller: Aye, that'southward right.

Reception: Er... Let me just check. Yes, that's fine, Mr. Feinds.

Caller: Oh, that's great! I'm pitiful...

2

Caller: … I fabricated a reservation for a family room on the 2 ^nd of June, but I'g afraid I have to cancel it.

Reception: What was the proper noun, please?

Caller: The room was booked in the name of Marsh.

Reception: That's fine.

Caller: Is there a charge for cancelling the room?

Reception: No. No charge will be made.

Caller: Oh, skilful. Thanks.

Reception: Thanks for letting u.s. know.

3

Caller: This is Jane Andrews from Platt International. I'd like to change the reservation I made yesterday.

Reception: Yep, Ms Andrews. What would you like to change?

Caller: Instead of a single room for Mr. Olson, can we have a double? He's bringing his wife. I likewise need to give you a unlike contact number.

Reception: OK.

Caller: It's 0046 7896 1744 09.

Reception: 0046 7896 1744 09.

Caller: That's right. And Ms Wong won't be coming. Her colleague, Ms Lee, volition take her place. Can you lot alter the name, please?

Reception: And so a double for Olson and a single for Lee.

Caller: That'southward right.

Unit 4

4.1 Dealing with booking enquiries

1

Reception: Good evening. The Globe Hotel. Ivan speaking. How can I help?

Caller: Hi! I'm looking for a double room for the 8 ^th of February. Exercise you have a room available?

Reception: Er... One moment, please... I'm just opening up the reservations screen. Mm... I'm sorry, we don't. We're fully booked the nighttime.

Caller: Oh, that'due south likewise bad.

2

Caller: I'd like to book a double room for two nights... from Th the xiv ^th to Saturday the sixteen ^th of Feb.

Reception: I'll just bank check for you. … Er... I'm afraid we don't take any double rooms left for those dates. An international music festival's taking place in the city, and we're very busy.

Caller: Oh... Practise you lot have a twin room available?

Reception: I'one thousand sorry, we don't...

3

Caller: Howdy... I'd like to book a family unit room for one week from Sunday the 17 ^thursday of February.

Reception: I'm sorry, but unfortunately, the hotel's closed that calendar week for refurbishment. We're decorating the restaurants and lounge.

Caller: Oh, I run into. Er... Do you lot have a room the following week?

Reception: I'm afraid not. The hotel's endmost for three weeks on the 16 ^thursday of February. Nosotros're not reopening till Saturday the nine ^th of March.

four

Reception: Good evening. The Globe Restaurant.

Caller: How-do-you-do. I'd similar to book a table for tiffin on Wednesday, please.

Reception: Simply a moment, please. For how many people?

Caller: It's for 10. My girl's graduating from academy day.

Reception: Ah... I'm sorry, merely we're very decorated that day with a business conference... And there isn't room for another ten in the Globe Restaurant.

Caller: Oh, that a compassion. We always enjoy coming to the Globe. Can't you squeeze us in?

Reception: I'grand really sorry, Madam, only nosotros only accept room for two left.

5

Caller: I'd similar to reserve a table for dinner on Fri evening.

Reception: Certainly, sir. I'll just check availability. How many is information technology for?

Caller: Just the two of us. Can we have a table at the window with a view over the harbour?

Reception: Let me see... I'm afraid all the tables with a view of the harbour are reserved.

Caller: Oh...

four.2 Suggesting an alternative

i

Reception: … Yous could attempt the Station Hotel. They sometimes have a room available.

Caller: Could you give me their number, please?

Reception: Yep, of grade. Information technology's 0049...

two

Reception: ...I could offer you a family room with a double and a single bed instead.

Caller: Oh, yes. That would exist fine. How much is it?

Reception: We can let you have it for the aforementioned price as a twin.

Caller: Good.

Reception: Tin y'all requite...

3

Reception: … Our partner hotel, the International in Hightown, has rooms available. I could give you their number. I'm certain you'd be very comfy there.

Caller: Oh, thanks, merely nosotros don't like Hightown.

Restaurant: I understand. I'chiliad very sorry we can't help.

iv

Eating place: … But how about the Terrace Bar? We could ready a table for ten people there. We're offering a different menu in the Terrace this week, but if you lot adopt, we could offer yous the carte from the Globe Restaurant.

Caller: Hmm...

Eating house: For groups, we usually set a table at one end.

Caller: Hmm... I'm not sure. I'll think about information technology...

5

Restaurant: ... But I tin can still offer you lot a table for ii. Nosotros accept a nice table in the corner, overlooking the garden on the other side.

Caller: OK, that'south fine. Can I reserve information technology for eight o'clock, please?

Unit of measurement 5

5.1 Client messages

1

My name is Mrs. Pele. Practise you lot have an en suite twin room for three nights from the 6th to the 9th of January? If and then, please reserve information technology for me and let me know past email. My email address is yvonnepele@wanadoo.es

2

Hello. It'due south Peter Feinds here from Berlin. I need to change my booking again, I'm afraid. I at present need a tertiary double plus three unmarried rooms for nights not six, from seven the 10th of May. You take my email address. Can you confirm as soon equally possible that have the rooms bachelor? Give thanks yous. Bye.

3

Good forenoon. It's Magda Kowalski from Posnan. Could yous check my booking dates for next month and email me, please? I've deleted your confirmation e-mail. Thanks.

4

Hello. I'd like to inquire about booking a table for 10 people at the eatery on Wednesday the 13th of July at one p.m. Could you please electronic mail me at betty.lee@yahoo.com?

5

Tin can you send me some information nigh special events at the hotel? I'm planning a wedding political party for my daughter on the 25th of June next year. Room availability, and cafe and sit-down menus would exist useful. My name is Charles Trick, 62 The Artery, Manchester M32 4AN, UK. Many thanks. Bye.

Unit half-dozen

six.i Dealing with arrivals

Reception: Adept forenoon, everyone, and welcome.

Guests: Skillful forenoon. / How-do-you-do.

Reception: I'g certain you lot're all tired after your long flight.

Guests: Yes./Yes.

Reception: Nosotros'll do our best to deal with your reservations as speedily as possible.

Guests: Good/Fine.

Reception: Can y'all take a seat? And we'll or serve you with a welcome drink.

Guests: Cheers./Thanks.

Reception: We'll call your name when nosotros're ready to bank check you in.

Guests: Right/OK.

Reception: Could you have your passports and accommodation vouchers fix? Give thanks you for your patience. Mrs. Lobo and family unit, please... OK. Tin I have your accommodation vouchers, please?... Thank yous. Could you simply check the registration details are correct on this printout? ...Your name and abode address...

Mrs. Lobo: Yes. They're fine.

Reception: The dates of your stay...

Mrs. Lobo: Yep - today'due south the 22nd. And we're hither for three nights. And so, departure on the 25th...

Reception: And your passport number...

[ Mrs. Lobo : Yeah, that's right.] Great. Merely sign here, please Thank you lot, Mrs. Lobo. And could you give me your passports?

Mrs. Lobo: Sure.

Reception: Y'all collect them from can reception in the morning.

Mrs. Lobo: OK.

Reception: OK. So, here's your key menu. Your room number is 251- on the second floor.

Mrs. Lobo: Thanks.

Reception: The porter will take your luggage to your room. Savor your stay with us.

half-dozen.2 When and where?

one

Mr. Brown: Good morning. My proper name's Brown. I'm hither for the conference. I have a reservation for a single room for four nights.

Reception: Good morning, sir. … Yes, hither we are. Could you just cheque the details and sing at the bottom? The account volition exist sent to your company.

Mr. Chocolate-brown: That'due south right.

Reception: Hither's your key card. Room 643.

Mr. Brownish: Cheers. Er... What fourth dimension's breakfast?

Reception: Breakfast is served in the first floor restaurant from 7.30 to 10.00 a.thousand.

Mr. Brown: Is the concern middle open up in the evenings?

Reception: Yeah. It's open 24 hours.

Mr. Brown: And where's the fitness eye?

Reception: Take the lift to the top floor...

ii

Reception: … We don't have whatever ground floor guest rooms, but with the large lift I'm sure Mrs. Hobbs will manage.

Mr. Hobbs: OK. Er... Where can nosotros have dinner?

Reception: Dinner is served in the basis floor Terrace Restaurant, from seven.00 to ix.xxx p.m.

Mr. Hobbs: Fine. And what time does the currency commutation desk open?

Reception: 9.00 a.one thousand.

Mr. Hobbs: I'd similar to buy a map of the area.

Reception: Here's a pocket-sized street plan. You can purchase a city map in the hotel shop.

Mr. Hobbs: Thank you. When can nosotros accept our passports back?

Unit 7

7.one Problems at cheque-in

1

Reception : Skilful morning. Can I aid yous?

Adult female: Yes ... We have a reservation.

Reception: What proper noun is it, please?

Woman: Johnson.

Reception: I'm afraid your room isn't prepare for you withal, Mrs. Johnson.

Woman: Oh. Nosotros're really tired. We didn't sleep on the plane. When will it be ready?

Reception: Well, most of the rooms are commonly serviced past two o'clock and then nosotros tin check guests in.

Woman: That's not another two hours!

Reception: Yous're very welcome to take a seat here in reception. Would you like tea or coffee? Or exercise you desire to leave your luggage backside the desk and become and accept lunch?

Adult female: Yeah, yes. That'due south a adept idea. Nosotros'll practice that.

Reception: The porter will take care of your luggage and I'll ask housekeeping to inform me equally presently as your room is set up.

Adult female: Thank yous ...

2

Reception: ... I'one thousand really sorry, only nosotros're overbooked tonight. We haven't got a free room. I've reserved a room for you at our partner hotel a few minutes away from hither.

Man: I'thou not happy about this ... We booked our room several weeks ago.

Reception: I'm very sad. It happens occasionally. I tin get a taxi to take you lot straightaway and I've asked for complimentary wine and fruit for your room, sir ...

3

Reception: ... We don't seem to have your reservation.

Human being: Well, y'all sent an email confirmation final week.

Reception: Could I see the email, please? Ah, I see what'south happened. You're actually in the wrong hotel. Yous want the Plaza Hotel. This is the Park Plaza. I'll get a taxi for you. It's non far from hither ...

four

Reception: ... Er ... Did you pre-book parking?

Adult female: No, we didn't. I forgot about that.

Reception: I'one thousand agape we don't accept a parking space this evening.

Woman: Oh ... What'south the best thing to do?

Reception: Y'all tin park in the public machine park merely opposite. Would you like help with your luggage? Y'all can leave information technology at reception while yous park.

Woman: Um ... I call back we can manage, thanks.

Reception: We've got spaces tomorrow. I'll book i for you ...

7.ii Dealing with special needs

ane

Woman: ... When we booked, we requested a room and bathroom with wheelchair admission.

Reception: Yes. I've got your request here. If there'southward a trouble with your room, just contact me.

Woman : Thanks. What near admission to the restaurant and bar?

Reception: That's fine. You can use the lift to all floors. There'south a short ramp down to the restaurant ...

2

Man: ... Do you lot accept a double room available for two nights?

Reception: Yes, we do.

Man: Oh, good. Tin I just check with you? I have an allergy to cigarette smoke.

Reception: Don't worry. The hotel is completely smoke-free since our refurbishment last year.

Human being: Skilful. What nearly the pillows? Are they allergy-tested?

Reception: Ah ... possibly not. I can inquire someone from housekeeping nearly alternatives for you.

Man: Right. OK. I'd like to check in and then ...

3

Woman: ... and an adjoining room for the children? That's slap-up. And could nosotros accept a crib in the double for the baby?

Reception: Aye, of form. I'll inquire housekeeping to conform that for you. Is at that place annihilation else?

Woman: Is there a high chair in the dining room?

Reception: Yes. Just inquire the waiter when you go far for your meal.

Adult female: What about a children'due south menu? Oh, and I'd like hot water for the baby's canteen.

Reception: Breakfast is a buffet. And yes, there are children's menus for both lunch and dinner. Merely inquire any of the serving staff most hot water. They'll exist pleased to help you ...

Unit xx (Part-1) Giving directions indoors

Excuse me, where's the bar?

1

Visitor: Alibi me, how do I find room 102?

Reception: Take the lift to the first floor. Turn left when you come out of the lift, walk forth the corridor and it's on the left.

2

Invitee: Excuse me. Where's the hair salon?

Porter: It'due south hither on the footing floor. Get beyond the lobby and through that doorway. Plow right and it's at the finish of the corridor.

3

Guest: Where's the hotel shop?

Attendant: It's on the ground flooring, next to the lift.

4

Guest: I'm looking for conference suite A.

Attendant: Yeah, madam. It'southward on the summit flooring. When y'all come up out of the lift, turn left and and then plow immediately correct into the corridor. Become by conference suite B, and briefing suite A is on your right.

5

Invitee: Where'southward the fitness centre, delight?

Reception: Information technology'due south in the basement. Go through

the door past the exchange bureau and down the stairs. Get along the corridor and turn right. And the fitness centre is in front of you.

Unit 21 (Part i) "Giving Directions exterior".

Can you lot direct me to the theatre?

1

Woman: Excuse me, can y'all direct me to the Dona Maria theatre?

Reception: Yep. It'south quite near here. You can go along foot. Turn left exterior the hotel and walk towards Rossio square. The theatre is on the other side of the foursquare.

two

Man: We desire to go and wait at the Nucleo Arqueologico this afternoon. Tin you tell u.s.a. how to get there?

Reception: Yeah, it'south easy to notice from here. Turn right exterior the hotel. Then take the first right down Rua dos Correeiros. Continue straight on down that street for 700 metres. Yous'll see the museum on your correct. You can't miss information technology.

3

Woman: Tin you tell us how to get to the Oceanarium?

Reception: Aye. The all-time style is to have the metro from Rossio. Get a ticket for Oriente. Modify lines at Alameda then become off at Oriente. The Oceanarium in the Park of Nations about five minutes on human foot from the station.

Travel in the urban center

1

Tourist: Excuse me. Tin you tell me how to become to Harrods?

Londoner: Yes. Accept the tube from hither, Oxford Circus, to Knightsbridge. First, have the Victoria line to Green Park. Then alter onto the Piccadilly line and information technology'southward only two stops to Knightsbridge.

2

Tourist: Can I get to the Tower of London on the subway from here?

Londoner: Yes, take the Northern line to Beach. Information technology's only two stops. Then take the Circle line or Commune line e to Tower Hill station. Become off there and information technology'south next to the river.

3

Tourist: Can y'all tell me how to get to the National Gallery from hither?

Londoner: Hmm ... yes. The nearest tube station is Charing Cantankerous. Take the Central line from Marble Arch hither to Tottenham Court Road. Then change onto the

Northern line. That'll take you south to Charing Cross ... Get off at that place and the National Gallery is just across Trafalgar Square from the station.

Interpret into English

1.

• Отель Шератон, Моника, чем я могу вам помочь?

• Добрый день, я бы хотел забронировать номер на двое суток.

• Да, сэр. Представьтесь, пожалуйста.

• Карл Филипс.

two.

• Гостиница «Сочи-Бриз», Светлана, чем я могу вам помочь?

• Я бы хотел поговорить с господином Петровым из номера 457.

• Одну минуту, я соединю вас. К сожалению, номер 457 не отвечает. Не желаете оставить сообщение?

• Да, конечно.

iii.

Доброе утро. Меня зовут Каролина. Я – администратор гостиницы Хилтон. В нашем отеле 800 номеров. В каждом номере есть спутниковое телевидение, доступ к интернету, кондиционер. В отеле есть парковка, ресторан, бассейн, прачечная, обмен валют, оборудование для инвалидов.

4.

- Доброе утро, сэр. Чем могу помочь?

- Добрый день, моя фамилия Браун. Я хотел бы зарегистрироваться. У меня есть бронь на двухместный номер.

- Да, господин Браун, одну минуту. Да, сегодня и завтра, x и eleven июня. Не могли бы Вы заполнить регистрационную карту.

-Да, конечно.

- Можно мне Ваш паспорт, пожалуйста. Спасибо. Ваш номер 564. Он на пятом этаже. Не хотели бы Вы поужинать в ресторане сегодня вечером?

- Да. Не могли бы Вы зарезервировать столик на двоих на 8 часов.

- Конечно. Портье поможет Вам с багажом.

v.

• Вот Ваши ключи. На четвертый этаж Вы можете добраться на лифте. Идите через фойе, мимо магазина. Лифты – справа.

• Хорошо, спасибо. Подскажите, пожалуйста, где находится бассейн?

• Конечно. Он на цокольном этаже. Спуститесь вниз по лестнице, пройдите по коридору и далее в раздевалки справа.

• Спасибо. Есть ли в отеле фитнес центр? Где он находится?

• Он находится рядом с бассейном. Идите по коридору, мимо раздевалок и зайдите в следующую дверь справа, это будет вход в фитнесс центр.

6.

- Добрый вечер. Моя фамилия Джонсон. Я забронировал двухместный номер с ванной на трое суток. Мы можем зарегистрироваться?

- Одну минуту, г-н Джонсон, я проверю … да, номер 312. Заполните этот бланк, пожалуйста.

- А какова стоимость двухместного номера?

- Стоимость этого номера 3000 руб. в сутки, включая обслуживание.

- а в какое время завтрак?

- з автрак с vii.30 до 9.00 в ресторане на первом этаже.

- Мы бы хотели, чтобы нас разбудили утром.

- Конечно. В какое время?

- в eight часов, пожалуйста.

- Очень хорошо, сэр. Вот Ваш ключ. Номер 312. Желаю приятного отдыха.

ИНФОРМАЦИОННЫЕ РЕСУРСЫ

1. Highly Recommended. English language for the hotel and catering industry ( Pre-intermediate-1).

Trish Stott & Alison Pohl. Oxford Academy Press, 2013.

2. Highly Recommended. English language for the hotel and catering manufacture (Intermediate-2).

Trish Stott & Alison Pohl. Oxford University Press, 2013.

harristherhavery.blogspot.com

Source: https://infourok.ru/tematicheskie_dialogi_po_angliyskomu_yazyku_dlya_specialnosti-574449.htm

Share this post